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There are a number of places you can pay your monthly Municipal Services Bill. Below is a listing of locations by type of facility. Click on an option to learn more.

Pay at city staffed Water Services customer service center/ pay station
Pay at Chase Bank
Pay at APS Customer Service Office
Types of Payment Accepted

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Pay at a Water Services Customer Service Center/Pay Station - Bills can be paid in person or by using a Utility Transaction Terminal (UTT)* at the following Water Services Department pay station locations:

LOCATION	MAP	HOURS	PARKING AVAILABILITY
305 W. Washington St.	Click for Map	8 a.m. to 5 p.m., M-F **	Parking available in adjacent garage or street
10255 N. 23rd Ave.*	Click for Map	8 a.m. to 5 p.m., M-F **	Lot parking available on site
4105 N. 51st Avenue -Suite 119*	Click for Map	8 a.m. to 5 p.m., M-F **	Lot parking available on site
26 E. Baseline Rd.	Click for Map	8 a.m. to 5 p.m., M-F **	Lot parking available on site
17010 S. 48th St.	Click for Map	9 a.m. to 6 p.m., M-TH; ** Closed Fridays	Lot parking available on site

*You can make payments 24-hours a day/ 7-days a week with a UTT Payment Machine, which is similar to an ATM. When using the payment machine you will need your bill, and, you have the option of paying by check, money order, or cash (but no change is given).

**Excluding city holidays.

Pay in Person at Chase Bank - Bills can paid at any Chase branch office throughout the Valley. When using this payment method you will need your bill. Click her for Chase Bank locations. (Note: No delinquent bills or bills with final turnoff notices can be paid through this method).

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Pay in Person at APS Customer Service Office - Bills can paid at the APS North Valley Customer Office, located at 4612 E. Bell Road (west of Tatum Blvd). When using this payment method you will need your bill. (Note: No delinquent bills or bills with final turnoff notices can be paid through this method). Office Hours are 8:30 a.m. to 5 p.m., Monday through Friday. Click for map of this location.

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Types of Payment Accepted ² - The City of Phoenix Water Services Department accepts the following for payment: Visa
MasterCard
Discover Card
American Express
Check
Money Order
Cashiers Check
Cash

²It depends upon the payment option as to what type of payment is accepted.

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This information has been provided by:

City of Phoenix Water Services Department ***
Customer Services Division
305 W. Washington Street; Suite 200
Phoenix, AZ 85003-2102
602-262-6251
water.customer.service@phoenix.gov

*** This address is for correspondence only.