PHX Perspective<

Free Customer Service Amenities at Sky Harbor

Feel as though nothing these days is free or if it is there is a catch? Phoenix Sky Harbor International Airport, America’s Friendliest Airport®, prides itself on offering free, helpful, customer service and providing extra amenities to travelers.

One such service that many travelers love and take advantage of is the free WiFi available in all Airport terminals. A recent traveler wrote this about her experience at PHX Sky Harbor, “Thank you so much for providing free internet access! I love flying through Phoenix because I know that I can get free and reliable internet access, which helps me to get work done while on the road.”

In addition to free WiFi, did you know PHX Sky Harbor offers free emergency vehicle services? There is nothing worse than returning from a wonderful vacation to find out that your car won’t start. Services that America’s Friendliest Airport® offers include jump starts and help getting keys out of locked cars. Can’t remember where you parked? Go to an Assistance Call Box which is a blue box located in all parking lots and garages. There, you will find two buttons – one for emergencies and one for assistance. Press the Info button for assistance and a Sky Harbor employee will come out and assist you with locating your lost vehicle. This means that they will drive you around looking for your car. What if you have a flat? Again, if you use the Call Box, an Airport employee can assist by putting air in your tire. And, how much do all of these services cost? Nothing. That’s right, these services are absolutely free!

Have some time at the Airport and are looking for something free to do? Why not visit the Phoenix Airport Museum? The main gallery is located on Level 3 in Terminal 4 pre-security, but there are exhibits throughout all terminals as well as at the Rental Car Center. You can spend some of your time viewing unique, one-of-a-kind exhibits.

And, don’t forget, PHX Sky Harbor has Navigator volunteers to answer any questions you might have and direct you to all of Sky Harbor’s amenities. You’ll see the Navigators dressed in purple jackets wearing “Ask Me” buttons.

So next time you’re visiting PHX Sky Harbor, take advantage of some of these complimentary amenities to make your travel experience more pleasant.