New Mobile Website Makes Navigating the Airport a Breeze
If you have ever come to the Airport and needed quick information about how to get to the Rental Car Center, where your airline is located, or what’s available to eat near your gate, you now have a quick and easier way to find that information with Phoenix Sky Harbor’s new mobile website. That’s right, America’s Friendliest Airport® has launched a cutting-edge, customer friendly mobile version of its website, skyharbor.com.
Developed internally by Phoenix Aviation Department Technology staff, users on smartphones and tablets will be automatically directed to the new mobile website when visiting skyharbor.com. The full desktop version of Sky Harbor’s website is still available for those who log into skyharbor.com from a traditional computer.
With this new site, travelers will be able to quickly retrieve information such as flight status, parking, shops and restaurants and ground transportation. The new mobile site also features an interactive tool, which allows users to customize their search for amenities and services near to their departure or arrival gates. The information is formatted for a mobile device and easy to read on a smaller screen. The site also makes it easy to provide feedback to the airport.
“It’s all about customer service,” said Mike Youngs, the Information Technology Project Manager whose team developed this new mobile site. “Travelers rely on their smartphones and tablets. This new mobile site will make it easier for our customers to quickly access the information they need as they move through Phoenix Sky Harbor.”
Today, Youngs (pictured above to the right) and others will wear shirts with a Quick Response (QR) code that say “Scan Me” to demonstrate to travelers how easy it is to use the new mobile site. Travelers will simply point their smartphones at the QR code and be directed to the mobile website.
Log onto skyharbor.com from your smartphone or tablet to check out our new site, and tell us what you think through the “Feedback” button.
Updated December 7, 2011