ADA Compliance Efforts

Actions taken by the city to comply with the ADA include:

Program, service or activity compliance
Department facility access
Transit access

Program, service or activity compliance

All departments have ongoing activities that are accessible to people with disabilities. Contact the department ADA liaison for further information on that department's activities. The following are specific ADA contacts for further information or to report concerns or problems. All phone numbers have a 602 area code.

Accessible playgrounds	Lourdes Rodriguez	495-5400
Accessible voting materials/polling places	Seth Scott	262-6837
ADA: Programs and facility complaints	Equal Opportunity Department	262-7716
Brailling of city documents	Stan Cox	534-0504
	Or
	Betty Moraga	261-8907
Curb ramp requests	Doug Kirkman	262-7222
Landlord/Tenant housing questions	Landlord/Tenant (msg.)	262-7210
Employee accommodation questions	Personnel Department	262-4678
Disabled parking enforcement	Walter Olsen	534-1951
Disabled parking layout violations	Neighborhood Services	262-7844
Mayor's Commission on Disability Issues	Equal Opportunity Department	261-8242
Housing discrimination complaints (disability)	Equal Opportunity Department	262-7486
Pedestrian accommodations	Doug Kirkman	262-7222
Sign language interpreter sources	Equal Opportunity Department	262-7486
TTY questions and sources	Equal Opportunity Department	262-7486
Information on alternate communication options	Equal Opportunity Department	262-7486

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Department facility access

The ADA requires that city programs, services and activities be accessible to and usable by people with disabilities. Services must be accessible even though facilities may not meet all new accessibility standards.

City facilities include buildings, rights-of-ways, sidewalks, curb ramps, parking lots and more. Contact the departmental ADA liaison or someone listed below if you have a concern about the accessibility of a city facility. All phone numbers have a 602 area code.

Curb ramp access	Doug Kirkman	262-7222
New city construction	Debbie Flowers	495-5383
Service or facility access	Equal Opportunity Department	262-7486
Pedestrian accommodations	Doug Kirkman	262-7222
Bus or Dial-a-Ride access	John Cleveland	534-8303

To ensure access to newly designed city facilities, the Mayor's Commission on Disability Issues review the facility design and construction plans. Contact the Equal Opportunity Department at 602-262-7486/voice, 602-534-1557/TTY or 602-495-0517/fax.

Other disability related information is available at the following sites:

Aviation
phoenix.gov/skyharborairport/customer_service/specialneeds.html

Parks And Recreation
phoenix.gov/PARKS/telepark.html

Transit
www.phoenix.gov/PUBTRANS/pubtridx.html

Neighborhood association capital improvement projects
www.phoenix.gov/NBHDPGMS/nbprjidx.html

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Transit access

Public Transit ADA requirements require city contracted transit services to be accessible. It also requires that the city have a paratransit service to serve those who cannot use the bus because of their disability. More transit information is available regarding Dial-a-Ride, Ride-Share and bus transportation schedules and other transportation issues.

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